Returns
Personalized and Custom products cannot be returned.
Tips on caring for your jewelry
- Remove your jewelry when playing sports or at the gym.
- Don’t wear your jewelry in the pool, spa or sauna.
- Don’t wear jewelry when doing household chores.
- Put your jewelry on after you have finished your hair and makeup to avoid spraying or getting unnecessary amounts of product on it.
- Don’t sleep in your jewelry.
With the above being stated, I personally wear mine around the clock in every circumstance. My pieces show the normal wear and tear of the constant exposure to all of the above. I do not expect mine to look fresh off my workbench but the beads are durable and waterproof. The guidelines above are suggested for all jewelry wear as a general rule.
Damages to mugs and related Ridgeback art.
Please inspect your order upon receipt and contact us immediately if the item is damaged. Please take photos of the item/s with the packaging. Many of the art pieces are one of a kind. If possible I will replace it. If unable to replace the item, you will receive a refund.
Please inspect your order upon receipt and contact us immediately if the item is damaged. Please take photos of the item/s with the packaging. Many of the art pieces are one of a kind. If possible I will replace it. If unable to replace the item, you will receive a refund.